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Course Image Body Language and Nonverbal Communication

Body Language and Nonverbal Communication

Posture/Appearance/Head Movements/Hand Movements/Eye Movements/Facial expressions/Body. Contact/Closeness/Sounds/Ways/Tone/pace of talking. Clothing, Hairstyle, Architecture, Symbols, Dance, Icons (I…
Course Image Communication skills

Communication skills

Communication skills is the ability to use language (receptive) and express (expressive) information. Effective communication skills are a critical element in your career and personal lives. Communic…
Course Image Conflict to collaboration skills

Conflict to collaboration skills

Meaning of conflict, Definition of conflict, Sources of organizational conflict, Types of conflict, Negotiation, Conflict management strategies, Approaches of conflict management, Collaboration-It is…
Course Image Customer services, engagement and satisfaction

Customer services, engagement and satisfaction

Overview & Key Definitions, Internal Customer Engagement Cycle, Key Methodologies, Engagement Phases, Summary.
Course Image Emotional Intelligence and Empathy

Emotional Intelligence and Empathy

Managing intra personal and interpersonal relationships. Emotional intelligence (EQ) is the capacity of recognizing our own feelings and those of others, for motivating ourselves, for managing emotio…
Course Image Entrepreneurship

Entrepreneurship

Have a look at the main features of the entrepreneurship: Profit chances, Creativity and Persuasiveness, Innovation, Risk Bearing, Vision, Excellent Business Skills.
Course Image General and Business Etiquettes

General and Business Etiquettes

Telephone etiquettes, Email Communication, Men and Women working together, Importance of business etiquettes, Dining etiquettes, Business etiquettes and Nettiquetes.
Course Image Goal Setting

Goal Setting

Goal is a desired result that a person plans and commits to achieve. Goal setting involves the development of an action plan designed to motivate and guide a person or group towards a goal. SMART- Sp…
Course Image Group Discussion techniques

Group Discussion techniques

Definition of Group Discussion. Characteristics of Group Discussion. Prerequisites of a Group Discussion. Benefits in Group Discussion. Why Companies have GD?. How to Prepare for GD?. Assessment of G…
Course Image Interview Skills

Interview Skills

PI is to find out your Personality/work style/knowledge/Handling stress. FAQ’s and their answers and how to face personal interview.
Course Image Listening and Influencing skills

Listening and Influencing skills

Successful influencing means getting a result which meets the legitimate needs of both the sides. Influencing is not- forcing other to accept your point of view/ continuously nagging until they agree…
Course Image Negotiation Skills

Negotiation Skills

Identify and discuss individual sources of negotiating strength. Practice skills that can influence the outcome of the negotiation. Development and awareness of importance of personality traits, trus…
Course Image Presentation Skills

Presentation Skills

A structured, prepared and speech- based means of communicating information, or ideas to a group of interested people, in order to inform or persuade them. To properly structure your presentation. To…
Course Image Public Speaking- Factors/elements of a public speech

Public Speaking- Factors/elements of a public speech

Business/Nerves/Skills/Stress, handling/Presentation/Audience/Gestures/Podium Three important factors of public speaking. Ethoes- Credibility of the speaker. Logos- Logical arrangement of words and s…
Course Image Selling Skills

Selling Skills

Understand the consumer behavior buying cycles and decision-making process, Influence people using the probing approach, Presenting your solutions effectively, Eliminating doubts, How to close sell a…
Course Image Smart Leadership skills

Smart Leadership skills

Effectiveness in leadership has been attributed to (1) persuasion skills, (2) leadership styles and (3) personal attributes of the leader. To be a leader, one must have followers. To have followers, …
Course Image Super Confident and Positive Persona

Super Confident and Positive Persona

To consider the factors which contributes to self-esteem and confidence, enhance awareness of personal strengths and build confidence and to practice presenting a positive image.
Course Image Team Building & Teamwork

Team Building & Teamwork

TEAM- Together Everyone Achieves More What is a Team? What is Team Work? Importance of Team Work. Benefits of Team Work. Stages of Team Development. Examples of some Team Work. Characteristics of a T…
Course Image Time and Stress Management

Time and Stress Management

Time management refers to a range of skills, tools and techniques used to manage time when accomplishing specific tasks, projects and goals. This set encompasses a wide range of activities and these …
Course Image Transactional Analysis

Transactional Analysis

Transactional analysis is a technique used to help people better understand their own and other’s behaviour, especially in interpersonal relationships. It is a good method for understanding interpers…
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Essentials of Indian Labour Law for every Employer
ISO 45001:2018 Certification
ISO 22000: 2018 Certification
Infrastructure Management & Capacity Building
Faculty Upskilling Program for Schools
Entrance Mock Test LLB- DBI 2020

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